As a Sr. Program Manager at PlayStation, I led the operations for the PlayStation Studios Mobile Team. I documented processes and defined the tools that the team would use on a day-to-day basis.
I created a Hub for our team to house all of our resources and ensure each team member knew where to go for proper documentation based on which team they are on. The BD team had a strong preference to use SharePoint and the Product team leveraged Google for day-to-day operations.
I created an Orientation Hub to improve our team’s onboarding and ensure new team members had all of the resources and training they needed.
I analyzed the team’s infrastructure of tools, reviewed the available offerings within our organization, became a subject matter expert across multiple tools to provide the best solution for our group which was to leverage Asana and then migrate over to Slack and Teams. While conducting the research, I became well versed in Asana, Wrike, SharePoint, PowerAutomate, MS Lists, Airtable, Monday.com, and Notion. During the assessment, it became clear that secondary applications would be needed for external collaboration and as preferred by each user.